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VisitorBox

An Ideation Toolkit for Cultural Visiting

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Disrupt the design in #RoyalStory

Dealt on 25th April 2018

Photos

This hand

Accessibility

Does the venue cater for visitors of all physical abilities? If not, can visitors still engage somehow?

At a glance

Will visitors understand what to do if they pay little attention to the instructions?

Conservation

Are there objects or locations that need protection? How can you keep them safe during the experience?

Flow

Are there established patterns/trajectories of visitor movement? Can these be changed?

Funding

Does the experience rely on funding? How long will that funding last?

Human resource

Does the experience change based on available staff or volunteers? When might this happen, and what will the consequences be?

Maintenance

Does your staff have the expertise for day-to-day maintenance of the technology? Is there someone on hand to tackle small problems?

My content

Will visitors create and/or contribute content? Is there a licensing agreement in place to allow you to use it legally?

Scalability

If the experience becomes very popular can the venue, staff and technology handle an increasing audience? When will capacity become a problem? Are limiting mechanisms needed? Can you scale down if popularity is sporadic?

Social network

How will you understand and engage with opinion on social networks?

Theft

Will any of your assets tempt thieves? Might visitors treat them like souvenirs?

Unstable connectivity

Is wifi and/or phone signal necessary for the experience? Is it available and dependable?

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© 2023 Content Authors unless otherwise indicated

VisitorBox has received support from the following sources:

The Arts & Humanities Research Council (AH/R004641/1)
The European Union's Horizon 2020 research and innovation programme (grant 727040)
The Enabling Innovation programme, funded by the European Union's European Regional Development Fund