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VisitorBox

An Ideation Toolkit for Cultural Visiting

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Disrupt the design in Theatre Royal Escape Room

Dealt on 25th April 2018

Photos

This hand

Accessibility

Does the venue cater for visitors of all physical abilities? If not, can visitors still engage somehow?

At a glance

Will visitors understand what to do if they pay little attention to the instructions?

Capacity

How much space is available for the visit? Should there be more or less?

Configuration

Does the experience work for single visitors and groups? Couples and tour groups? School groups?

Consent

Are you collecting any information that can be linked to a visitor? Has the visitor given fully informed consent?

Dynamic spaces

Will the locations stay accessible and unchanged? Will they need to be shared?

Exhaustion

Is the experience physically tiring? Is it mentally tiring? Is this necessary and, if so, is there room to rest?

Fashion

Is the popularity of technology underpinning the experience being driven by trend-setters? If it is "on-trend" now, have you planned for the day the trend changes?

Funding

Does the experience rely on funding? How long will that funding last?

Human resource

Does the experience change based on available staff or volunteers? When might this happen, and what will the consequences be?

Maintenance

Does your staff have the expertise for day-to-day maintenance of the technology? Is there someone on hand to tackle small problems?

Reliance

Are particular volunteers or staff vital for the experience? What happens if they leave?

Risk

Do you have staff with experience of conducting risk assessments for this type of experience? Do you have liability insurance to cover the risks encountered during the experience?

Scalability

If the experience becomes very popular can the venue, staff and technology handle an increasing audience? When will capacity become a problem? Are limiting mechanisms needed? Can you scale down if popularity is sporadic?

Social network

How will you understand and engage with opinion on social networks?

Theft

Will any of your assets tempt thieves? Might visitors treat them like souvenirs?

Uncomfortable interactions

Will the visitor be embarrassed or otherwise uncomfortable during the experience? Is this necessary? Can they avoid the uncomfortable situation?

Weather

How will changes in the weather affect the experience?

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© 2023 Content Authors unless otherwise indicated

VisitorBox has received support from the following sources:

The Arts & Humanities Research Council (AH/R004641/1)
The European Union's Horizon 2020 research and innovation programme (grant 727040)
The Enabling Innovation programme, funded by the European Union's European Regional Development Fund